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Shipping

How long can I receive the item after I receive the oder completion notice?

When your payment/credit card data is verified, the transaction will complete the payment process and FLIPPOS will deliver the goods to you within seven working days (excluding weekends and national holidays). In order to protect the integrity of the goods, we will package the goods carefully and deliver to your address. Please check the package immediately after receiving the goods, confirm that the package is intact.

Could I specify the delivery time and date?

Please leave your convenience time and date in the remarks area when you check out. The Time period will be: Morning, Afternoon or the Evening.
If the specified date is a continuous holiday, the date before and after the date is the peak period of the logistics, and the arrival time and date cannot be specified. You can still marked the specified time and date, but we cannot be guaranteed to be delivered on time. The actual delivery time depends on the logistics companies.

Shipping time is seven days a week, 24hours?

The logistics company will deliver the items from 9am to 6pm, Monday to Friday.
FLIPPOS will process those orders placed before 12pm everyday and those orders placed after 12pm will be processed at the next day.
No order would be processed on weekends and national holidays, those orders placed at the weekends or national holidays will be processed and shipping on the next working date.

It's been 7 working date, why am I not still receive my oder items?

FLIPPOS將在每筆訂單完成付款手續後即刻將商品出貨,而若是您七個工作日後還未收到您的商品,請與FLIPPOS取得聯繫,FLIPPOS將為您與負責配送的公司進行了解。

If I need to change the address, what should I do?

Once you finsh the check out step which the order has been placed you could not change address. Please contact FLIPPOS custeromer service staff to change the order shipping address for you.

Taiwan area

The FLIPPOS shipping service for Taiwan is usingKerry TJ Logistics,The shipping cost for FLIPPOS in Taiwan is NT$100, free shipping for a single transaction over NT$1,000.

Convenience Store only in Taiwan area

For those customers in Taiwan, you could choose convenience store shipping method, But please be sure to select the convenience store you want to receive at the checkout.
The shipping cost for FLIPPOS in Taiwan is NT$100, free shipping for a single transaction over NT$1,000.

Hong Kong & Macao area

FLIPPOS shipping service for Hong Kong & Macau area is usingSF EXPRESS,The shipping cost is NT$200.約 USD$25 | HKD$192 | MYR RM96 | EUR€21。

International shipping in Asia

FLIPPOS shipping service for Asia (Asia, Southeast Asia, Atlantic) is using International Package of Taiwan Post Office. The shipping cost is NT$400.約 USD$14 | HKD$110 | MYR RM55 | EUR€12。

International shipping in Europe & America

FLIPPOS shipping service for Europe & United States (Europe, Middle East, America) is using International Package of Taiwan Post Office. The shipping cost is NT$700.約 USD$45 | HKD$192 | MYR RM96 | EUR€21。